
The chief executive of NHS England, Sir Jim Mackey said “Crowded A&Es are not designed to treat people in mental health crisis. We need to do better, which is why we are pioneering a new model of care where patients get the right support in the right setting.
According to
report, Patients will be able to walk in or be referred by GP and the police to
these units, designed to be a “calm and welcoming” environment in contrast to
the “noise and chaos” of hospitals.
The NHS is
opening a network of mental health A&Es across England to relieve pressure
on hospitals amid the ongoing “corridor care” crisis.
These
units will be staffed with specialist doctors and nurses to provide 24/7
support for patients feeling suicidal or experiencing symptoms such as
psychosis or mania, NHS England confirmed.
“As well
as relieving pressure on our busy A&Es, mental health crisis assessment
centres can speed up access to appropriate care, offering people the help they
need much sooner so they can stay out of hospital.”
The mental
health A&Es hope to relieve pressure on overcrowded hospitals as the
“corridor care” crisis ensues. Last year, 250,000 people went to A&E
experiencing mental health crises, with one in three waiting more than 12
hours.
The Royal
College of Emergency Medicine (RCEM) estimated around 320 patients a week may
have died in England last year due to excessive waits for hospital beds in
A&E departments.
Already,
10 NHS trusts have launched separate units for mental health crises, some on
sites alongside existing A&E units, but the scheme is expected to be
expanded nationally to dozens of locations as part of the 10 year NHS plan set
to be published this summer by the government.
Ladbroke
Grove, west London, is home to one of the first new mental health units being
rolled out by the NHS. The unit, run by Central and North West London NHS
Foundation Trust (CNWL), is staffed by a team of mental health nurses, doctors
and healthcare assistants round the clock.
Mental
health nurse Toti Freysson, who manages the service, told The Times: “Anybody
who walks in is seen by a mental health specialist within 10 minutes.”
“Normally
in A&E they would have to wait for hours, surrounded by the noise and the
chaos. Most of the people we see have suicidal thoughts. Here, they can come in
and sit with their families. We are able to intervene early and link them up
with treatment in the community. It means we can get them home much sooner.
The new
services include a “full and holistic assessment” of a patient’s mental health
needs, hoping to address the root causes of a crisis.
The unit’s
deputy head of urgent care, Selena Cox, told The Times that staff make sure
that patients have a plan, of action going forward. This may involve connecting
them to local charities to tackle homelessness, debt or addiction issues, or
arranging home treatment team visits.
The
Metropolitan Police, the country’s largest force, said in 2023 its officers
would not attend mental health call-outs where a healthcare professional is
more appropriate.
Claire
Murdoch, the NHS national director for mental health, told the newspaper: “I
would certainly hope to see these mental health A&Es across the country
over the next decade.”
While the
policy was welcomed by the Tories, the party’s shadow health minister warned
that Labour’s decision to increase employer’s national insurance contributions
at the last budget will force “mental health charities and local authorities to
redirect their resources away from those struggling most”.
Dr Luke
Evans said the mental health hubs are a “crucial step in recognising the
importance of mental health and ensuring patients receive the right care in the
right environment”
“However,
this follows the Labour government’s decision to cut mental health spending as
a proportion of the overall NHS budget and impose a jobs’ tax that has forced
mental health charities and local authorities to redirect their resources away
from those struggling most”, he added.
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